Shipping Policy

Effective date: 2020-08-01

Thank you for choosing Gleuhr! We appreciate your trust in us, and we’re pleased to offer you the following shipping policy for orders within India.

1. Free Shipping on Orders Over ₹999

At Gleuhr, we’re delighted to offer free standard shipping on all orders with a total value of ₹999 or more within India. This offer is valid for most products and is automatically applied during the checkout process. For orders below ₹999, a standard shipping fee will be added to your total order amount.

2. Order Processing Time

We understand the excitement of receiving your order promptly. That’s why we strive to process and ship your orders within 2 working days (Monday to Friday, excluding holidays) after your payment has been successfully processed. Please note that while we aim to ship orders as quickly as possible, processing times may vary based on the availability of the products and other factors.

3. Estimated Delivery Time

For most orders within India, you can expect your purchase to arrive within approximately 7 working days from the date of shipment. Please note that delivery times may vary based on your location, product availability, and other unforeseen circumstances.

4. Shipment Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the status and location of your package in real-time. If you have an account with us, you can also log in to track your order’s progress.

5. Questions or Concerns

If you have any questions, concerns, or require assistance with your order’s shipping, please don’t hesitate to reach out to our dedicated customer support team. You can contact support and they will be glad to assist you.

Thank you for shopping with Gleuhr. We are committed to delivering your orders with care and efficiency, and we appreciate your support.